Information We Collect

Costa Sunglasses may collect information that you provide directly, information generated through your use of the website, and information necessary to complete transactions.

Depending on your interaction with us, this information may include:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Order information, including purchased products, selected variants, order value, delivery details, and transaction history.
• Account information, such as login credentials, saved preferences, and account activity.
• Payment-related information submitted during checkout and transaction confirmations received from payment services.
• Customer service communications, return or exchange requests, product questions, and other messages sent to Costa Sunglasses.
• Marketing preferences, subscription status, and interactions with promotional emails.
• Device and website activity information, such as browser type, approximate location derived from an IP address, pages viewed, referring pages, and interactions with website features.

How We Use Personal Information

Costa Sunglasses may use personal information to operate the website, complete purchases, communicate with customers, and improve the shopping experience.

These purposes may include:

• Processing and managing orders and payments.
• Providing order confirmations and transaction-related updates.
• Arranging shipment and delivery of purchased products.
• Handling returns, exchanges, refunds, and customer questions.
• Creating and maintaining customer accounts.
• Detecting, investigating, and preventing fraud or misuse.
• Maintaining website functionality and security.
• Understanding website usage and improving page performance.
• Sending marketing communications when you have subscribed or otherwise agreed to receive them.
• Complying with applicable legal and regulatory obligations.

Order Processing and Fulfillment

When you place an order, Costa Sunglasses uses the information provided at checkout to review and process the transaction, send confirmation messages, prepare the order, arrange delivery, and provide order-related support.

Order information may be shared with service providers that perform necessary functions such as payment processing, order administration, fulfillment, delivery, fraud prevention, and customer communications. These providers receive information relevant to the services they perform.

Payment Information

Payments may be processed through PayPal, Stripe, or credit-card payment services available during checkout. The payment option shown to you may depend on the order and checkout availability.

Payment information is submitted through the checkout process and is used to authorize, complete, refund, or otherwise manage the applicable transaction. Costa Sunglasses may receive limited payment-related information, such as transaction status, payment method, billing details, or payment confirmation.

Payment services process information under their own terms and privacy practices. Customers should review the applicable payment service’s policies for details about its handling of payment data.

Cookies and Analytics

Costa Sunglasses uses cookies and similar technologies to support website functionality, remember preferences, understand website activity, maintain security, and improve performance.

Cookies and tracking technologies may be used to:

• Keep shopping and account features functioning properly.
• Remember selected settings and website preferences.
• Understand which pages and features visitors use.
• Measure website traffic, engagement, and performance.
• Identify technical errors or potentially fraudulent activity.
• Evaluate the effectiveness of communications and marketing activity.

We may use analytics tools to review aggregated or device-related information about website usage. We do not name a specific analytics provider in this policy because the tools used may change.

You may be able to manage cookies through an available cookie preference tool or through your browser settings. Blocking certain cookies may affect website functions, saved preferences, account features, or the checkout experience.

Email Marketing

Costa Sunglasses may send promotional emails when you subscribe, select an email marketing option, or otherwise provide permission to receive marketing communications.

Marketing messages may include information about products, collections, promotions, store updates, or other shopping-related content. We may use information about email engagement, such as message opens or link interactions, to understand communication performance where permitted.

You can stop receiving promotional emails by using the unsubscribe link included in a marketing message or by contacting [email protected]. Unsubscribing from marketing does not prevent necessary transactional communications, such as order, payment, shipping, return, or account messages.

How We Disclose Information

Costa Sunglasses may disclose personal information when necessary to operate the store, fulfill customer requests, protect the website, or meet legal obligations.

Information may be disclosed to:

• Payment services, including PayPal, Stripe, and credit-card payment services used during checkout.
• Providers that support order processing, fulfillment, shipment, delivery, returns, and exchanges.
• Technology, hosting, security, analytics, email, and customer-service providers.
• Professional advisers or authorities when disclosure is reasonably necessary to comply with a legal obligation or protect legal rights.
• A successor or relevant participant in connection with a business transaction, restructuring, financing, sale, or transfer, subject to appropriate privacy protections where required.

Service providers are expected to process information for the purposes associated with the services they perform and subject to applicable contractual or legal obligations.

Data Security

Costa Sunglasses uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

No website, transmission method, or storage system can be guaranteed to be completely secure. Customers should use unique passwords, protect account credentials, and contact us if they suspect unauthorized account activity.

Data Retention

Costa Sunglasses retains personal information for as long as reasonably necessary to provide services, process transactions, maintain business and financial records, resolve disputes, enforce agreements, prevent fraud, and satisfy applicable legal obligations.

Retention periods may vary depending on the type of information, the reason it was collected, account status, transaction requirements, and applicable obligations. Information may be deleted, anonymized, or retained in a restricted form when it is no longer needed for its original purpose.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have rights regarding your personal information.

Available rights may include the ability to:

• Request access to personal information associated with you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Request a portable copy of certain information.
• Object to or restrict certain uses of information.
• Withdraw consent when processing is based on consent.
• Opt out of promotional email communications.
• Manage cookies and similar tracking technologies.

To submit a privacy request, email [email protected] and clearly describe the request. We may ask for information reasonably necessary to confirm your identity and protect personal information from unauthorized disclosure.

Some requests may be limited or declined when permitted or required by applicable law, including when information must be retained for transaction records, security, fraud prevention, legal compliance, or the establishment or defense of legal claims.

Children’s Privacy

The Costa Sunglasses website is intended for a general shopping audience and is not designed to collect personal information knowingly from children who are not legally permitted to provide it without parental or guardian involvement.

If you believe that a child has submitted personal information improperly, contact [email protected] so the matter can be reviewed.

International Users

Customers may access the Costa Sunglasses website from different countries or regions. Personal information may be processed or stored in locations outside the customer’s place of residence when necessary to operate the website, process payments, fulfill orders, provide support, or use service providers.

Privacy and data-protection rules may differ between locations. Where applicable, reasonable measures will be used to support the lawful handling and transfer of personal information.

Third-Party Websites and Services

The Costa Sunglasses website may contain links to websites or services operated independently by third parties. This Privacy Policy does not control the privacy, security, or content practices of those third parties.

Review the privacy notices of third-party websites, payment options, or services before providing personal information directly to them.

Changes to This Privacy Policy

Costa Sunglasses may update this Privacy Policy when website practices, services, technology, or applicable requirements change. The revised version will be posted on this page with an updated “Last updated” date.

We encourage customers to review this page periodically to understand the current privacy practices of Costa Sunglasses.