Contact Costa Sunglasses
Have a question or need help with your shopping experience? Contact our customer service team for assistance with orders, shipping, returns, exchanges, products, or your account.
How Can We Help?
Send us a message at [email protected] or use the contact form on this page.
Our team typically responds within 24–48 hours. Messages received outside customer service hours will be reviewed during the next available service period.
Customer Service Details
- Email [email protected]
- Service Hours Monday–Friday, 9:00 AM–6:00 PM
- Typical Response Time 24–48 hours
Support by Topic
Tell us what you need help with so your message can be reviewed with the appropriate order or product details.
Order Support
Contact us with questions about an existing order, order confirmation, purchased items, or an issue with the information submitted at checkout.
Shipping Support
Ask about shipment information, delivery updates, or questions related to the shipping details associated with your order.
Returns and Exchanges
Reach out before returning an item so our team can review your request and provide the applicable return or exchange instructions.
Product Questions
Send us the product name or page link when asking about a frame, lens option, color, size, or other available product information.
Account Help
Contact our team if you need assistance accessing your account or reviewing account-related information connected to your shopping experience.
Contact Form
Use the contact form on this page as an alternative to email. Complete all relevant fields and provide a clear description of your request.
Protecting Your Information
Please include only the information needed to review your request. Do not send passwords or full payment card details by email or through the contact form.
We’re Here to Support You
Whether you have an order question, need help with shipping or a return, or want more information about a product, the Costa Sunglasses customer service team will review your message and respond as soon as possible within the stated response timeframe.
